"Emerald City provided a great photo booth for our senior all-night party. Chad was professional and punctual. He gave us everything in the contract and there were no hidden fees. The kids at the party kept the booth busy for four hours! They walked away with a perfect souvenir of the occasion."
- L.K., Port Angeles, WA
Emerald City Photo Booth wants every customer to have an amazing time with a photo booth at their event. However, we do understand that life throws wrenches into the best laid plans. That is why we want you to know our cancellation policy, so that you can be as prepared as humanly possible for those wrenches that get tossed your way.
Emerald City Photo Booth will refund any amount you have paid back to you less the deposit to secure your date; when notification is given 30 days prior to your event. If for whatever the circumstance you cancel 30 days or less before the scheduled date of your event, then we will not be able to offer a refund of any amount. Emerald City Photo Booth requires a deposit to secure your date, and this prevents us from booking any other potential events for that day. Emerald City Photo Booth needs at least 30 days to market and to find a replacement for your date if you were to cancel.
We thank you for understanding our cancellation policy, and we will do everything in our power to make sure we can suit your events needs and dates. If you know that your date may be subject to change, please let us know as soon as possible. We may be available for your alternate date and we would be able to move to another date at no extra charge if it is available. We will do everything in our power to make sure your event is the most memorable time you have ever had.
Emerald City Photo Booth